- FAQ -

Frequently Asked Questions (FAQ)

-  1. How long does shipping take?
We process orders within 1-3 business days. Shipping within the USA usually takes 7-12 business days.

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- 2. How can I track my order?
Once your order is shipped, you will receive an email with a tracking number. You can also [track your order here](https://www.steplyshop.com/pages/track-my-order).

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- 3. Do you offer free shipping?
Yes! We offer free shipping on all orders within the USA.

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- 4. What if I ordered the wrong size?
No worries! You can contact us at **steplyshop1@gmail.com** within 30 days of receiving your order, and we’ll help you exchange it.

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- 5. What is your return policy?
We accept returns within 30 days of delivery. Items must be unworn and in original packaging. Contact us at **steplyshop1@gmail.com** to initiate a return.

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- 6. Where do you ship from?
Most of our items are shipped from our global fulfillment centers depending on product availability and destination.

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- 7. Can I cancel or change my order?
Orders can only be changed or canceled within 6 hours of placement. Contact us immediately if you need help.